Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to SCI Community, India's first and largest support group for individuals with spinal cord injuries (SCI). This Privacy Policy explains how we collect, use, and protect your personal information when you use our web application (the "Platform"). We are committed to protecting your privacy and ensuring a safe and supportive environment for all our users.

By accessing or using the SCI Community Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

2.1 Information You Provide to Us:

• Account Registration: When you create an account, we may collect your name, email address, password, and a profile picture.

• Profile Information: You may choose to provide additional information for your user profile, such as your age, gender, location, a brief description of your SCI, and your interests. This information is optional but helps in connecting with other community members.

• Forum and Communication: We collect information you post in forums, comments, and private messages. This includes text, images, and any other content you share.

• Surveys and Feedback: We may collect information you provide in response to surveys or when you contact us for support.

2.2 Information We Collect Automatically:

• Usage Data: We collect information about your interactions with the Platform, such as the pages you visit, the time and date of your visits, the duration of your sessions, and the features you use.

• Device and Log Data: We collect information from the device you use to access the Platform, including your IP address, browser type, operating system, and device identifiers. This helps us to improve the user experience and troubleshoot technical issues.

• Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of the Platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Platform: To operate the web app, manage your account, and provide the services you request, such as access to forums, services, and job listings.

• To Personalize Your Experience: To tailor content and features to your interests and needs, and to show you relevant discussions and resources.

• To Improve Our Services: To analyze user behavior, identify trends, and enhance the functionality and performance of the Platform.

• To Communicate with You: To send you service-related notifications, updates, and community news.

• To Ensure Security: To protect the integrity and security of the Platform, prevent fraud, and enforce our Terms & Conditions.

• For Research and Analytics: We may use anonymized and aggregated data for research purposes to better understand the needs of the SCI community and to improve our services.

4. Sharing and Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.

• Community Interaction: Information you post in public forums, such as your profile name and forum posts, will be visible to other users of the Platform.

• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, and technical support. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights, property, or safety, and the rights, property, or safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Choices and Rights

• Access and Update Your Information: You can access and update your profile information at any time through your account settings.

• Deletion of Account: You have the right to request the deletion of your account. Please note that some of your public posts may remain on the Platform even after your account is deleted, but they will be anonymized.

• Opt-Out of Communications: You can unsubscribe from our newsletters or promotional emails by following the instructions in the email.

• Do Not Track: The Platform does not currently respond to "Do Not Track" signals from browsers.

7. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

The SCI Community Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top. Your continued use of the Platform after the changes have been made signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [Insert Contact Email]

Address: [Insert Business Address, if applicable]